Incident Response
Rapid response and recovery from security incidentsOur incident response services provide organisations with rapid, effective response to security incidents, minimising impact and restoring operations quickly.
Incident Response Services
Incident Response Planning
Development and maintenance of incident response plans that align with industry best practices and regulatory requirements. We help you prepare for security incidents before they occur.
Rapid Incident Response
24/7 rapid response services to help organisations detect, contain, and recover from security incidents effectively. Our team minimises impact and restores operations quickly.
Digital Forensics
Thorough digital forensics investigations to identify root causes of security incidents and gather evidence for legal proceedings. We provide detailed analysis and expert testimony support.
Threat Intelligence
Advanced threat intelligence analysis to understand attack patterns, identify threat actors, and provide actionable intelligence for proactive security measures.
Crisis Management
Comprehensive crisis management support including stakeholder communication, legal guidance, and reputation management during security incidents.
Recovery & Remediation
System recovery and remediation services to restore affected systems, implement security improvements, and prevent similar incidents from occurring.
Our Response Process
We follow a structured approach based on industry standards including NIST and SANS guidelines to ensure effective incident response and recovery.
Preparation
We help you prepare for security incidents by developing comprehensive incident response plans, conducting tabletop exercises, and training your team. This phase ensures you're ready to respond effectively when incidents occur.
Detection & Analysis
We monitor your systems for security incidents and rapidly analyse potential threats. Our 24/7 monitoring capabilities ensure early detection, while our analysis helps determine the scope and impact of incidents.
Containment
We quickly contain security incidents to prevent further damage and limit the scope of compromise. This includes isolating affected systems, blocking malicious traffic, and implementing emergency security controls.
Investigation
We conduct investigations using digital forensics techniques to understand how the incident occurred, what was compromised, and who was responsible. This includes evidence collection and timeline reconstruction.
Recovery
We restore affected systems and services to normal operation while implementing additional security measures. This includes system recovery, data restoration, and strengthening security controls to prevent recurrence.
Lessons Learned
We conduct post-incident reviews to identify lessons learned and improve your security posture. This includes updating incident response plans, implementing new security controls, and providing recommendations for future prevention.
Need Emergency Response?
Experiencing a security incident? Contact our 24/7 emergency response team immediately for rapid assistance.
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